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SaaS Software License Template for Denmark

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SaaS Software License

Document background
This SaaS Software License agreement template is designed for use under Danish jurisdiction when establishing a legal framework for cloud-based software service provision. It should be used when a software provider wishes to grant access to their cloud-based software solution to customers in Denmark or under Danish law. The agreement encompasses critical elements required by Danish legislation, including GDPR compliance, consumer protection provisions, and electronic commerce regulations. The document addresses key aspects of SaaS relationships including service levels, support, data processing, and security requirements, while ensuring compliance with Danish contract law principles and EU regulations. This template is particularly suitable for both Danish companies and international providers offering SaaS solutions in the Danish market, incorporating necessary protections and obligations for both parties.
Suggested Sections

1. Parties: Identification of the contracting parties including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the SaaS service

3. Definitions: Defined terms used throughout the agreement

4. License Grant: Scope of the software license and permitted use of the SaaS service

5. Service Access and Availability: Terms regarding access to the service, including user accounts and availability commitments

6. Service Provider Obligations: Core obligations including service delivery, maintenance, and support

7. Customer Obligations: Customer responsibilities including acceptable use and access management

8. Fees and Payment: Pricing, payment terms, and billing procedures

9. Data Protection and Security: GDPR compliance and data security obligations

10. Intellectual Property Rights: IP ownership, rights, and restrictions

11. Confidentiality: Protection of confidential information

12. Term and Termination: Duration, renewal, and termination provisions

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Force Majeure: Events excusing performance

15. General Provisions: Standard boilerplate including notices, assignment, governing law

Optional Sections

1. Professional Services: Include when implementation, configuration, or training services are provided

2. Service Credits: Include when specific service level credits are offered for performance failures

3. Disaster Recovery: Include for critical services requiring specific disaster recovery commitments

4. Customer Data Migration: Include when data migration services are offered at start or end of service

5. Third-Party Integrations: Include when the service integrates with third-party applications

6. Compliance with Industry Standards: Include for regulated industries or specific compliance requirements

7. Insurance Requirements: Include when specific insurance coverage is required

8. Beta Services: Include if beta or trial features are offered

Suggested Schedules

1. Service Description: Detailed description of the SaaS service functionality and features

2. Service Level Agreement (SLA): Specific service levels, metrics, and remedies

3. Support Services: Support levels, response times, and procedures

4. Fee Schedule: Detailed pricing, payment terms, and fee calculations

5. Data Processing Agreement: GDPR-compliant data processing terms and details

6. Security Requirements: Detailed security standards and requirements

7. Acceptable Use Policy: Detailed rules for service usage and restrictions

8. Technical Requirements: Required technical specifications and infrastructure

Authors

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Relevant Industries
Relevant Teams
Relevant Roles
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Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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