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White Label Solution Agreement

White Label Solution Agreement Template for Malaysia

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Key Requirements PROMPT example:

White Label Solution Agreement

"I need a White Label Solution Agreement for my fintech company to allow Malaysian banks to rebrand and resell our payment processing platform, with implementation starting January 2025 and including strict data security requirements for the banking sector."

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Document background
The White Label Solution Agreement is a critical commercial contract used when a business wants to leverage another company's existing solution by rebranding and marketing it as their own. This arrangement is common in Malaysia's growing digital economy, where companies seek to expand their service offerings without developing solutions from scratch. The agreement must comply with Malaysian legislation, including the Contracts Act 1950, Personal Data Protection Act 2010, and Electronic Commerce Act 2006. It covers essential elements such as licensing terms, service levels, support arrangements, data protection, intellectual property rights, and commercial terms. The document is particularly relevant for technology companies, financial institutions, and service providers operating in Malaysia who want to quickly launch new products or services while maintaining their brand identity.
Suggested Sections

1. Parties: Identification of the solution provider and the white label partner/reseller

2. Background: Context of the agreement, brief description of the solution and business relationship

3. Definitions: Key terms used throughout the agreement including Solution, Services, Territory, Intellectual Property Rights

4. Appointment and License: Scope of authorization to resell/white label the solution and associated license terms

5. Branding and White Labeling Rights: Rights and restrictions regarding rebranding and presentation of the solution

6. Provider Obligations: Core obligations of the solution provider including implementation, maintenance, and support

7. Reseller Obligations: Core obligations of the reseller including marketing, minimum commitments, and end-user support

8. Intellectual Property Rights: Ownership and usage rights of IP, including underlying solution and branded elements

9. Fees and Payment: Pricing structure, payment terms, and any revenue sharing arrangements

10. Data Protection: Obligations regarding data handling, privacy compliance, and security measures

11. Confidentiality: Protection of confidential information exchanged between parties

12. Term and Termination: Duration of agreement, renewal provisions, and termination rights

13. Liability and Indemnification: Risk allocation, limitation of liability, and indemnification obligations

14. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment

Optional Sections

1. Implementation Services: Detailed section on implementation process and timelines, needed for complex solutions requiring significant setup

2. Training: Requirements for training reseller's staff, needed when solution requires specialized knowledge

3. Marketing and Promotion: Detailed marketing requirements and restrictions, needed when specific marketing commitments are required

4. Territory Restrictions: Specific geographical or market restrictions, needed for agreements with territorial limitations

5. Non-Competition: Restrictions on competing activities, needed when exclusivity or competition concerns exist

6. Source Code Escrow: Source code escrow arrangements, needed for critical business solutions

7. Insurance: Specific insurance requirements, needed for high-risk or regulated industries

8. Compliance with Laws: Specific regulatory compliance obligations, needed in regulated industries

Suggested Schedules

1. Solution Description: Detailed technical specifications and functionality of the white label solution

2. Service Levels: Service level agreements, performance metrics, and remedies

3. Support Services: Details of support levels, response times, and escalation procedures

4. Fee Schedule: Detailed pricing, payment terms, and revenue sharing calculations

5. Branding Guidelines: Specific requirements and restrictions for white labeling and branding

6. Security Requirements: Technical and organizational security measures required

7. Data Processing Terms: Detailed data protection and processing requirements

8. Implementation Plan: Project plan, milestones, and deliverables for solution implementation

Authors

Alex Denne

Head of Growth (Open Source Law) @ ºÚÁÏÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions





































Clauses



































Relevant Industries

Financial Services

Technology

E-commerce

Healthcare

Education

Telecommunications

Professional Services

Banking

Insurance

Digital Marketing

Software Development

Cloud Services

Consulting

Relevant Teams

Legal

Commercial

Technology

Operations

Sales

Business Development

Compliance

Product Development

Procurement

Information Technology

Strategy

Partner Relations

Relevant Roles

Chief Technology Officer

Head of Legal

Commercial Director

Partnership Manager

Product Manager

Business Development Director

Legal Counsel

Compliance Officer

Operations Director

Chief Information Officer

Sales Director

Strategy Manager

Technology Manager

Procurement Manager

Contract Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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