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1. Service Level Agreement: Include when specific performance metrics need to be maintained

2. Confidentiality: Include when sensitive information will be shared between parties

3. Force Majeure: Include when need to address circumstances beyond parties' control

4. Insurance: Include when specific insurance requirements need to be maintained

5. Intellectual Property: Include when IP rights need to be addressed

6. Data Protection: Include when personal or sensitive data processing is involved

7. Change Control: Include when the scope of services may need adjustment during the term

8. Subcontracting: Include when subcontracting needs to be addressed specifically

1. Schedule 1 - Service Specifications: Detailed breakdown of services covered under the flat rate

2. Schedule 2 - Rate Schedule: Detailed breakdown of the flat rate and payment structure

3. Schedule 3 - Service Levels: Performance metrics and service level requirements if applicable

4. Schedule 4 - Contact Details: Key contact persons and their details for both parties

5. Appendix A - Required Forms: Any standard forms required for service requests or reporting

6. Appendix B - Technical Requirements: Any technical specifications or requirements

7. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements