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White Label SaaS Agreement

White Label SaaS Agreement Template for Singapore

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White Label SaaS Agreement Template

Need a White Label SaaS Agreement Template for a fintech software platform we're licensing to banks in Singapore, with strong data protection clauses and specific provisions for financial services compliance, targeted for implementation by March 2025.

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Document background
The White Label SaaS Agreement Template is designed for businesses operating in Singapore seeking to establish a legal framework for white-labeling software solutions. This agreement is essential when a SaaS provider wishes to allow another company to rebrand and resell their solution under their own brand. It addresses key considerations under Singapore law, including PDPA compliance, intellectual property rights, service level commitments, and data security requirements. The agreement is particularly relevant in today's digital economy where white-labeling has become a common business model for software distribution.
Suggested Sections

1. Parties: Identification of the service provider and client, including registered addresses and company details

2. Background: Context of the agreement and brief description of the SaaS service to be white labeled

3. Definitions: Key terms used tHRoughout the agreement including technical terminology

4. License Grant: Scope of white label rights and usage permissions

5. Service Description: Detailed description of the SaaS services provided

6. Fees and Payment: Payment terms, pricing structure, and billing arrangements

7. Service Levels: Performance standards, availability commitments, and support services

8. Data Protection: PDPA compliance and data handling requirements

9. Intellectual Property Rights: Ownership and usage rights of IP

10. Confidentiality: Protection of confidential information

11. Term and Termination: Duration and termination provisions

Optional Sections

1. Change Control: Process for managing changes to services - used for complex implementations requiring formal change management

2. Professional Services: Additional implementation or consulting services - used when additional services beyond standard SaaS are provided

3. Disaster Recovery: Business continuity and disaster recovery procedures - used for critical systems or when required by regulations

4. Security Requirements: Specific security standards and certifications - used for handling sensitive data or compliance requirements

Suggested Schedules

1. Service Level Agreement: Detailed service levels, metrics, and remedies

2. Technical Specifications: Detailed technical requirements and system specifications

3. Pricing Schedule: Detailed pricing structure and payment terms

4. Support Services: Support level definitions and procedures

5. Data Processing Agreement: Detailed data handling and protection requirements

6. Branding Guidelines: Requirements for white labeling and brand usage

Authors

Alex Denne

Head of Growth (Open Source Law) @ ºÚÁÏÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions


































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Industries

Electronic Transactions Act (ETA): Primary legislation governing electronic transactions and digital signatures in Singapore, essential for SaaS service validity

Personal Data Protection Act (PDPA): Key legislation governing collection, use, disclosure, and care of personal data in Singapore

Copyright Act: Legislation protecting intellectual property rights in software and digital content

Computer Misuse and Cybersecurity Act: Legislation addressing cybersecurity requirements and computer crimes

Contract Law: Common law principles governing contract formation, enforcement, and remedies in Singapore

Cybersecurity Act 2018: Framework for protection of critical information infrastructure and cybersecurity requirements

MTCS SS: Multi-Tier Cloud Security Singapore Standard providing guidelines for cloud service security

Cross Border Privacy Rules: Framework governing international data transfers and privacy protection across borders

ASEAN Framework on Personal Data Protection: Regional guidelines for data protection compliance within ASEAN countries

MAS Guidelines: Monetary Authority of Singapore regulations for financial technology services if applicable

Consumer Protection (Fair Trading) Act: Legislation protecting consumers against unfair practices in trade

Unfair Contract Terms Act: Legislation controlling the use of unfair terms in contracts

Trade Marks Act: Legislation governing trademark protection, crucial for white labeling arrangements

Patents Act: Legislation protecting technological innovations and inventions

Registered Designs Act: Legislation protecting the visual design of products

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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